About Us

Our customer service representatives have more than 20 years experience in the promotional products industry. Because of our volume, we obtain outstanding pricing from the industries leading suppliers.

THIS SAVINGS IS PASSED ON TO YOU!

Our business model is different from the traditional model used in the promotional items industry. The vast majority of promotional item vendors use an expensive and time consuming sales force to service their customers. This model adds significant expense to the price of promotional items. The sales force is typically paid with a commission based on the sales they produce. They schedule meetings with current and prospective customers to show various promotional items. This process is both time consuming and expensive and also sometimes annoying to the customers they serve. Our approach eliminates the expense of this process and allows our customers to shop at their convenience. Our web page is available 24/7 and our customer service group can be reached by email, phone or fax during normal business hours (8:00 a.m. to 5:30 p.m. EST) to answer any questions you may have.

By replacing the traditional sales model with a web based system, we have significantly reduced sales costs and this savings is passed on to our customers. This currently is the lowest cost way of sourcing promotional products. Our customer service team can walk customers though the entire sourcing process. Once your order is placed, we will email you an order confirmation which outlines the item, quantity, imprint color(s), shipping instructions, etc. along with an art proof for your approval. Only when you are completely satisfied will your order be scheduled for production.

Promotional Innovations services all orders from a central location which helps to maintain our outstanding level of customer service. Typical customer savings levels of 5-25% are possible over traditional sales methods.

WE THANK YOU FOR THE OPPORTUNITY TO SERVE YOU!



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